Denver TAC-80011 Bedienungsanleitung

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DENVER TABLETS – FAQ

Google Play can’t install programs

If you experience problems installing progams via Google Play, then try closing the program totally. (while

standing on desktop, push the 2 squares to get active programs shown. Push and hold the finger on Google

Play, and choose ”remove from list”. .try starting it again.)

If it still gives problems, then enter settings, accounts & sync and remove your account.

Then add your account again, and try Google Play again.

Reset your tablet

If your tablet freezes, you can force it to turn off by pushing and holding the power button in 15 seconds.

IF this doesn’t work you can also use the “pinhole” reset button, by taking a paperclip and gently push the

button on the backside of the tablet.

The touchscreen doesn’t react

If the touchscreen is dirty, or greasy it can fail.

It is important to clean the screen with a dry, soft cloth. Be aware that the screen is made of glass, so we

suggest to use a microfiber cloth that are made for use on glass. Or a cotton cloth. It is important that these

are totally clean to avoid any scratches,

The unit keeps on freezing, or in other way fail

If your tablet freezes or in any other way makes problems, you can always reset to factory settings. First you

have to connect the tablet to a pc, and activate USB connection. Then take a backup of music, photos etc.

Because a factory reset deletes all on the tablet.

Then go to settings, backup & reset, and choose ”factory data reset”.

Wait for the unit to start up again, and setup the tablet to wi-fi, add your accounts etc.

Now you can also connect to your pc again, and transfer music, photos etc. again.

Factoryreset will most likely correct software related problems, so always try this instead of taking the unit

to repair. If your unit comes to repair, we will always factory reset it anyway, as it is easies to test the

product properly then.

No wi-fi internet connection

Please check your router & internet connecction in your home to see if the problem can lie here. Often it

helps taking the power of the router, and reconnect. Otherwise try to turn off wi-fi, and reconnect this to see

if it helps the problem. Look in the user manual to see how this is done.

If it still makes problems, then try the tablet on another address, or via a wi-fi hotspot on a smartphone. This

way you can easily find out if it is the wi-fi part in your tablet that has problems.

3G dongle usage on the tablet

It is possible to use a 3G dongle with your tablet, to get internet when you don’t have access to wi-fi. You

have to use an “on-the-go” cable, that is a special cable that goes from microusb to normal usb. Furthermore

you have to be sure that your dongle has support for Android/Linux. (ask your internet provider about this)

A better alternative can be to make a wi-fi hotspot via a smartphone (if it supports it – most new

smartphones does that) and that you have a data account on your smartphone.

This is a smart way to get internet on your tablet while you are away from the home, and you don’t need

cables or 3G dongle to be sticking out of your tablet.

HDMI on DENVER tablets

Many DENVER tablets has HDMI output, to connect it to a TV. It is important to use a HDMI 1.4 cable.

Some TV’s needs a special resolution, and on your DENVER tablet you can adjust the HDMI output by

entering settings, display, HDMI and then choose a resolution that matches your TV. (please be aware of

50hz and 60hz. In Europe we use 50hz (PAL))

Some DENVER tablets has dedicated HDMI menu under settings. On those you just choose resolution

there.

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