Viking AR-1 Bedienungsanleitung
Viking
Anrufbeantworter
AR-1
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PRODUCT MANUAL
Designed, Manufactured and Supported in the USA
C O M M U N I C AT I O N & S E C U R I T Y S O L U T I O N S
Digital Call Screening and Messaging System
with 12 Minutes of Flash Memory
Features
The AR-1 Automated Receptionist is a digital call
screening and messaging system designed to answer
calls with an informative greeting, then let callers ring
through to talk to someone live, select from other
prerecorded messages or hang up.
Programming functions and message recording are
accessed locally or remotely using a standard Touch Tone
phone. Recordings from tape, CD, PC, etc. can also be
locally loaded via the ’s 3.5mm analog audio input.AR-1
Twelve (12) minutes of total record time and up to 8
different messages can be recorded into the unit. The
messages consist of one Day greeting, one Night
greeting, one Transfer message, four Menu messages
and one Goodbye message. To speed up programming
and message recording in multi-line applications, up to 64
AR-1’s can be connected together via the CAN
communications port. This will allow you to program just
the “master” unit and have it automatically program and
update the messages on up to 63 “slave” units.
The AR-1 has a call screening option which allows callers
with the correct code to bypass the greeting message and
ring through. The unit has a programmable Touch Tone
Distinctive ring through option allowing callers to enter
0,7,8, or 9 to ring the phone port in 4 different Distinctive/
Custom ring patterns. The unit has an optional automatic
ring through mode allowing calls to automatically ring
through after the caller has listened to the entire greeting
message. The AR-1 also has a programmable store and
forward Caller ID feature where Caller ID is stored and
retransmitted to the phones or phone system when a
caller rings through.
• 12 Minutes of Flash message memory
• Up to 8 different messages (Day, Night, Transfer, 4
Menu messages and Goodbye)
• Local and Remote programming/message recording
using a standard Touch Tone phone
• For multi-line applications, up to 63 “slave” units can
be automatically programmed and have messages
updated from a single “master” unit
• Optional audio input jack for recording from an
external source (Tape, CD, PC, etc.)
• Programmable 4 digit code to bypass greeting and
Ring through
• Programmable Store and Forward Caller ID
• Touch tone distinctive ring through with 4 ring patterns
• Programmable Automatic ring through after greeting
• Call progress detection for automatic hang-up on
CPC, busy signal, or time out
• Music On Hold input
• 90V Message Playing signal for visual indication
• Message and MOH volume controls
• Programmable Ring Delay, Maximum Ring Count,
Maximum On-Hold Time and Maximum Message
playback time
• Surge protection for power and phone line
• Movie Theaters, Retailers, Restaurants, Banks,
Realtors, or any Business that can benefit from
reduced call handling by automatically answering calls
and providing frequently asked information (location,
hours, show times, Interest rates, etc.)
• “This call may be monitored or recorded for quality
assurance purposes”
• Ticket or Show Information
• Location and Directions
• Automated Help lines
• Travel Information
• Ski conditions, Weather lines
Power: 120V AC/13.8V AC 1.25A, UL listed adapter
provided
Dimensions: 133mm x 89mm x 44mm (5.25” x 3.5” x
1.75”)
Shipping Weight: 1.36 kg (2.0 lbs)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to
95% noncondensing humidity
Sampling Bit Rate: 88 kbps
Memory: 12 minutes total, 64M Bit nonvolatile Flash
Frequency Response: 100Hz to 5KHz
Talk Battery Output: 36V DC
Ring Generation: Sine wave 105 VAC @ 20 HZ
(nominal), capable of ringing 5 REN load
REN Load: 0.3A
Connections: (1) 3.5mm jack, (1) 11 position screw
terminal block
AR-1
Automated
Receptionist
December 7, 2015
Applications
Specifications
www.vikingelectronics.com
Information: (715) 386-8861
VIKING
Features Overview
AUTOMATED
RECEPTIONIST
VIKING©
VIKING
ELECTRONICS
HUDSON,
WI
54016
AUTOMATED
RECEPTIONIST
POWER 13.8 VAC
MODEL AR-1
RECORD
AUDIO INPUT
PWR LED
OFF / NIGHT LED
OFF / NIGHT
LEARN MODE
MUSIC ON
HOLD VOLUME
EARTH GND
MESSAGE
VOLUME
1 2 3 4 5 6 7 8 9 10 111 2
CAN COMM.
OFF / NIGHT
MODE
MUSIC ON
HOLD INPUT
C.O. LINE
INPUT
LINE OUT
TO PHONES
Power Input
(13.8VAC
adapter included)
Red Power
Indicator LED
Record Audio Input
(mono, 1/8"/3.5mm)
Line level record input from tape
player, CD, PC sound card, etc.
Note: Touch tone commands
from "LINE OUT TO PHONES"
port are required to start and stop
recording. Caution: Cable must
be removed to allow local or
remote live recording.
Message Volume Control
Music On Hold Volume Control
In Use LED:
Lights to indicate
the phone line is in
use by the AR-1
answering a call or
a phone is o hook.
Off/Night LED: Lights to indicate
the AR-1 is in the o or night mode.
DIP Switches: See DIP
Switch Programming, pg 4.
Music On Hold Input:
Line level input from
radio, etc.
Off/Night Mode: Connect to
remote switch or Viking model
CTG-1 (with CTGF-BKD
software). With DIP switch 1 OFF,
shorting terminals 6 & 7 will place
unit in "Off" mode. With DIP
switch 1 ON, shorting terminals 6
& 7 will place unit in "Night" mode.
Line Out to Phones: Connect to
single or multi-line phones or
trunk input of analog PABX/KSU
phone system.
C.O./Phone Line Input: Connect
to analog phone line, analog phone
system station port, FXS port, etc.
Optional Earth Ground: To increase surge
protection, fasten a wire from the screw
terminal to Earth Ground (grounding rod,
water pipe, etc.)
CAN Communications: For multi-line
applications, allowing you to connect up to
63 “slave” units for automatic program-
ming and message updates from a single
“master” unit. Caution: This connection is
polarity sensitive. See page 8 section A.
L H
2
Installation
AUTOMATED
RECEPTIONIST
VIKING©
VIKING
ELECTRONICS
HUDSON,
WI
54016
AUTOMATED
RECEPTIONIST
POWER 13.8 VAC
MODEL AR-1
RECORD
AUDIO INPUT
PWR LED
OFF / NIGHT LED
OFF / NIGHT
LEARN MODE
MUSIC ON
HOLD VOLUME
EARTH GND
MESSAGE
VOLUME
1 2 3 4 5 6 7 8 9 10 111 2
CAN COMM.
OFF / NIGHT
MODE
MUSIC ON
HOLD INPUT
C.O. LINE
INPUT
LINE OUT
TO PHONES
Optional Music On
Hold Source Radio,
CD, etc. (not included)
Single or Multi-Line
Analog Phone(s)
13.8V AC
Adapter
(included)
120V AC
OR
Optional Day/Night Remote
Switch (see pages 2 and 4)
Earth Ground: To increase surge protection,
fasten a wire from the screw terminal to earth
ground (grounding rod, water pipe, etc.)
C.O. /Phone
Line Input
Optional Viking LPL-1, VR-1B
(DIP switch 4 ON) or LM-1A:
For visual indication that a call is
listening to a greeting or menu
message (not included).
Model
LPL-1
Phone System/
PABX
OR
Analog phone
line / trunk inputs
or FXO port
OR
OR
Optional Promotion On-Hold
A Viking model DVA-2WA can
be programmed to automatically
repeat a promotional message
and/or music while customers
are on hold. See DOD# 110.
Optional Automatic Day/Night Switching A
Viking model CTG-1 (shown, not included) with
CTGF-BKD software can be programmed to
automatically switch the AR-1 between Day and
Night or Day and O modes at specic times or o
during weekends. See DOD# 460 for more info.
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC
outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.
A. Accessing the Programming Mode
Programming
1. Accessing the Programming Mode Locally with a Security Code
Step 1. 6 & 7 LINE OUT TO PHONESCome off-hook with any phone (device) connected to terminals , .
Step 2.
Enter followed by the 6-digit security code (factory set to , see ).Q845464 B. Security Code
Step 3. A double beep will indicate that you have accessed the programming mode.
Step 4. You can now touch tone program the features listed in section .D
Step 5. When finished programming, hang up.
The AR-1 can be user programmed locally or remotely with a standard touch tone phone. Messages can be recorded
locally or remotely from a touch tone phone or locally recorded from an external source via the 3.5mm Record Audio
In jack.
Note: If the “
Q
” command after off-hook conflicts with C.O. call forwarding features, etc. the command can
be disabled, see section page 4.D
3
Produktspezifikationen
| Marke: | Viking |
| Kategorie: | Anrufbeantworter |
| Modell: | AR-1 |
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