Leaptel NBN 500 Bedienungsanleitung

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Key Fact Sheet - nbn Services. Current as of 16/08/2022

Further information: www.leaptel.com.au

Key Fact Sheet

1

The below table indicates you typical nbn

TM

plan download speeds and usage during busy periods:

Fibre to the Node (FTTN), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC) service types are limited by the

limitations on your line such as the length and quality of the copper. Once your service is active we will run a test on your

line to determine its maximum capability. If your line’s maximum capability is lower than the plan you have selected we will

contact you to discuss your options including, drop down to a lower speed plan, remaining on your current plan or even

upgrade if it is capable of a higher speed.

Factors that can impact the performance of your connection:

- Connecting via Wi-Fi rather than ethernet cable can lower your internet speed due to the power and quality of the

wireless signal, environmental factors and interference from other signals in your area.

- Location of your router

- Internal wiring

- Technical capabilities of the sites you are trying to access

- Technology type of your nbn connection

nbn

TM

service during power outages:

During a power outage your nbn

TM

service will not work. Your router will need power to connect to the internet and nbn

TM

infrastructure in your area may also lose power. If you have a phone service that runs over your nbn

TM

service this will not

work during a power outage and you will not be able to make emergency “000” calls. You will need use a mobile phone in

these circumstances to contact emergency services if you require assistance.

Medical and Security Alarms:

Please ensure you have conrmed that your medical or security alarm is compatible with nbn

TM

before switching over.

Leaptel does not guarantee that your medical or security alarm will work on our network. If you require priority assistance

or have life critical medical equipment that require an internet connection Leaptel recommends you nd a di󰀨erent provider

that supports these services.

nbn

TM

Services

Information about nbn

TM

services delivered by Leaptel

Basic

nbn12

12Mbps

1

Pronto

nbn25

25Mbps

1

Accelerated

nbn50

50Mbps

1

Full Throttle

nbn100

100Mbps

1

Turbo Boost

nbn250

250Mbps

1

Super Boost

nbn500

500Mbps

1

1

device/user

1-3 simultaneous

devices/users

3-6

simultaneous

devices/users

6-9 simultaneous

devices/users

9+ simultaneous

devices/users

9+ simultaneous

devices/users

What can you do at your plan speed?

Email & Browsing

Voip Phone

Social Media

SD streaming

Email & Browsing

Voip Phone

Social Media

SD streaming

HD streaming

4K streaming (1 device)

Download and upload

large les

Online gaming

Email & Browsing

Voip Phone

Social Media

SD streaming

HD streaming

4K streaming

Download and upload

large les

Online gaming

Email & Browsing

Voip Phone

Social Media

SD streaming

HD streaming

4K streaming

Download and upload

large les

Online gaming

Email & Browsing

Voip Phone

Social Media

SD streaming

HD streaming

4K streaming

Download and upload

large les

Online gaming

Email & Browsing

Voip Phone

Social Media

SD streaming

HD streaming

4K streaming

Download and upload

large les

Online gaming

1

Typical minimum speed during peak periods (7pm-11pm).

nbn12, nbn25, nbn50, nbn100, nbn250 and nbn500 indicate the speed tier that you plan is on and is the maximum possible speed

you could achieve. nbn250 and nbn 500 plans are only available in specic areas.

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